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2026 ATS keywords

Top Resume Keywords for
IT Support Engineers

A recruiter's first look at a resume averages 7.4 seconds (Ladders eye-tracking study, 2018). These are the words that look has to find.

See the full IT Support Engineer skill gap analysis
The keyword list

What an IT Support Engineer resume has to say

Split by what the parser matches literally and what a human reads for. Both columns are ranked core-first.

Technical skills

These are the hard skills and tools that define the role. Mention these in your “Skills” section and within your work experience bullet points.

Active DirectoryWindows ServerTCP/IPDNSDHCPTicketing SystemsHardware SupportPowerShellVPNGroup PolicyVMwareBackup and RecoveryITILRemote Desktop SupportLinuxBashZendeskMobile Device ManagementFirewall

Soft skills

Use these keywords to describe how you work. Weave them into your summary and accomplishment stories.

TroubleshootingCommunicationAttention to DetailCollaboration

Keywords are a start. Check the whole resume.

Adding keywords is easy. The free Resume Score shows whether your resume as a whole has what an IT Support Engineer role asks for, and names the skills it is still missing. Practice IT Support Engineer interview questions →

Check my IT Support Engineer score

Keywords only help if the ATS can read them. Check your resume's ATS parse rate free →

FAQ

IT Support Engineer resume keywords: common questions

What keywords should an IT Support Engineer resume include?
The most important ATS keywords for an IT Support Engineer resume are Troubleshooting, Active Directory, Windows Server, TCP/IP, DNS, DHCP, Ticketing Systems, Communication, Hardware Support. Include them in your skills section and inside your work-experience bullet points, exactly as they appear in the job description.
How do I know which of these IT Support Engineer keywords I can honestly claim?
Run Skilture's free IT Support Engineer skill gap analysis: upload your resume, and in about 60 seconds you'll see which of these skills you already demonstrate and which ones are missing — no signup required.