Skill Gap Analysis for IT Support Engineers.
Provides technical support for end users, resolving hardware, software, and network issues. Manages IT infrastructure fundamentals like accounts, devices, and access to keep an organization's systems running smoothly.
Short answer: Skilture's IT Support Engineer profile lists 23 skills, 9 of them core: Troubleshooting, Active Directory, Windows Server, TCP/IP, DNS and 4 more.
Source: Skilture's IT Support Engineer role profile · Updated
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- Core must-haves
- 9 of 23
The 23 skills employers expect from IT Support Engineers
Grouped by how much each one counts in the score. Tap any skill to see why it matters.
Core skills
Must-haves for this role: half of the scoreImportant skills
Expected in most candidates: 35% of the scoreNice-to-have skills
Differentiators: the last 15% of the scoreHow many of these do you actually have?
Tick the skills you have
Your quick readiness estimate
Select the skills you have for IT Support Engineer and watch your estimate update live.
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Why assess your IT Support Engineer skills?
A score is only useful if it tells you what to do next.
Gaps by name
Each missing skill is named and marked core, important or optional for IT Support Engineer, so you know what the role expects that your resume does not show.
Skills you never wrote down
The score reads what your resume says. A skill you have but never mention counts as missing, to a recruiter as much as to us.
What to learn first
Core skills carry half the score, so closing one core gap moves it further than closing an optional one.
Deciding between IT Support Engineer and something else?
See how the two roles differ, skill by skill.
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IT Support Engineer skill gap: common questions
- What skills do employers look for in an IT Support Engineer?
- The core skills employers expect from IT Support Engineer candidates are Troubleshooting, Active Directory, Windows Server, TCP/IP, DNS, DHCP, Ticketing Systems, Communication, Hardware Support. Skilture tracks 23 competencies for this role, each marked core, important or optional.
- How do I know if my skills are enough for an IT Support Engineer job?
- Upload your resume (or enter your skills) at Skilture and pick "IT Support Engineer" as your target role. In about 60 seconds you get a Skill Score out of 100, the exact skills you're missing, and a checklist to close the gaps — no signup required.
- Is the IT Support Engineer skill gap analysis free?
- Yes. Skilture's Resume Score and gap analysis are free for job seekers and work without an account. Your resume is kept on our servers so you can re-score it and track progress, and it is never sold or shown to recruiters.