2026 Skill Intelligence

Customer Satisfaction (CSAT)

Which roles require it and how much it matters — mapped across real job-role profiles.

Roles That List It

1 role

Of the 97 job-role profiles Skilture maps

Core Requirement

Supporting

Valued as a complementary skill

Skill Type

Technical

A hard, teachable skill

Who Hires for Customer Satisfaction (CSAT)?

Customer Support Executive

important

Required as a hard skill.

Targeting one of these roles? Grab the ATS resume keywords:

Customer Support Executive keywords

Skills that pair with Customer Satisfaction (CSAT)

Employers hiring for Customer Satisfaction (CSAT) most often ask for these alongside it.

Customer ServiceTicketing SystemsTroubleshootingProduct KnowledgeCommunicationLive Chat SupportZendeskAttention to DetailEmpathyProblem-Solving

Is Customer Satisfaction (CSAT) on your resume?

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